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Gary Anderson
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  • Customer Support 0800 478373
    Cromwell 03 445 1339 52 The Mall, Cromwell, 9310, Central Otago, New Zealand staff@garyanderson.co.nz

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Returns

You must check any Product delivered to you to determine if it is damaged. If a Product is damaged on delivery, then you should refuse to take receipt of that Product and notify us through our Customer Service. If you notice damage to a Product after delivery, you should notify us within 7 days of delivery. If so, you may return the product to us in accordance with this clause.

If you wish to return a Product that is not damaged please note that there is no legal requirement for us to accept returned goods if you have merely changed your mind. However, we may accept certain goods back if they are returned unopened, unused and in original undamaged condition within a period of 7 days only. Personal hygiene products and headphones may only be returned if they are faulty.

Contact us first to see if this applies to the goods that you wish to return.
We will not refund the Delivery Fee where the Products have been delivered to you, unless you are returning the Product because it was damaged.

You are also entitled to all guarantees and rights to return faulty goods that may be given by the manufacturer of the goods and by law except where excluded in these terms and conditions.

Manufacturers Warranties

All products purchased from Gary Anderson come with a manufacturer’s warranty. Your tax invoice or receipt is your proof of purchase for any warranty claim.

Statutory Warranties – Consumer Guarantees Act

If you have purchased goods or services for domestic or household use you may have rights under the Consumer Guarantees Act 1993. If you have purchased goods or services for business or commercial purposes the Consumer Guarantees Act will not apply.

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QUESTIONS?

If you have any questions, please contact our Cromwell team so that we can assist.

CONTACT US

OPENING HOURS

Monday – Friday: 09:00 – 17:30
Saturdays: 10:00 – 14:30
Sundays: Cycling (closed)
Google Rating
4.6
Based on 50 reviews
Gary Anderson
Gary Anderson
4.6
Paul Hazlewood
Paul Hazlewood
01:36 18 Jun 22
Great products and fantastic service 👍
Campbell Braddock
Campbell Braddock
09:06 19 May 22
Such a great range of items, i hope you get a bigger shop in the future, good luck
Marz Wilson
Marz Wilson
23:51 03 May 22
Well deserved 5 stars.Quick shipping at a great price!.Thanks heaps.
arihia Steward
arihia Steward
20:23 17 Apr 22
Great price, service and communication. Totally impressed how quickly it arrived.
David Jenkins
David Jenkins
02:09 10 Mar 22
Fantastic online ordering experience!My order arrived way faster than I expected: ordered 4pm Tuesday, delivered 1:30pm Thursday in Wellington (despite Interislander cancellations from Covid) with regular and accurate email updates.Gary has a great range of good quality products. Will definitely be back when I need to upgrade the home theater system.
Jo Rait
Jo Rait
08:08 09 Mar 22
Great service, ordered on line, came within days, kept me informed along way where order was at. Do want to support my local area but you did a great price on the product and delivered promptly, so like to think I was supporting another local supplier in another area
JOHN DELANY
JOHN DELANY
23:41 05 Feb 22
Fantastic service in all aspects
Luke Stinton
Luke Stinton
23:29 08 Jan 22
Awesome service at Gary's. Friendly, helpful and knowledgeable staff. Reasonable prices and a great variety of appliances.
David Su Liu
David Su Liu
01:23 30 Dec 21
Gary MacPherson
Gary MacPherson
19:07 15 Dec 21
Great service. Purchased a turntable one day and the next day it was on my doorstep in Christchurch. I’m now getting my fix of vinyl listening and loving it.
Abhiram sai
Abhiram sai
00:56 01 Dec 21
Super quick and good communication.
Ross
Ross
23:41 30 Nov 21
John Hutchinson
John Hutchinson
22:59 12 Nov 21
Super quick, ordered Sonos stand Thursday afternoon, arrived Saturday morning. Thanks
Barry Zhang
Barry Zhang
09:08 28 Oct 21
Jeremy Hiscock
Jeremy Hiscock
23:25 01 Oct 21
Great knowledge and advice, excellent range. Recommend
Jeffrey Hughes
Jeffrey Hughes
20:39 02 Sep 21
Gary Anderson got me the Receiver I wanted in less than 24 hrs during level 4. Great response to questions and good advice without trying to upsell! Very pleased!
Sophie Knox
Sophie Knox
22:19 30 May 21
Ordered an electric blanket on a half price sale on the website. Great price and turned up quickly.
Andrew Dallow
Andrew Dallow
13:53 22 May 21
Melissa C
Melissa C
10:49 06 May 21
Found these guys after a Google search, as they had the best price on the item I was looking for. It was dispatched the next day and arrived promptly, with update emails along the way. A complimentary notepad was included in the order, which was a nice touch. Would definitely shop here again.
Rod Partington
Rod Partington
21:40 29 Apr 21
Wow amazing service. 50% off the speaker stands I wanted, ordered late in the day, dispatched the next day and delivered the following day. All tracking supplied with regular updates. Even had a note pad attached to the delivery as a gift. Thank you for incredible service
John Wekking
John Wekking
07:50 21 Apr 21
Excellent
Richard Parsonson
Richard Parsonson
22:30 12 Dec 20
Fantastic in all ways. Great team (spoke to 2-3 people throughout the purchase), fair prices (much better than the 'big guys'). I'd purchase again in a heart beat.
Mark Winter
Mark Winter
08:06 01 Dec 20
This was my first experience of buying through Gary Anderson, and it will not be my last. I placed my online order in the early hours of Monday morning and the courier delivered the package to my door - 1,500kms away - around midday on the Tuesday. And in the meantime the email updates and communication was excellent. Following delivery I had a couple of questions about accessories for the item so I phoned the store, and I now know that the customer service and the quality and product knowledge of the staff are top notch.
Daryl Keenan
Daryl Keenan
04:55 05 Nov 20
I purchased a Miele Complete C3 Cat and Dog Bagged Vacuum Cleaner online and was delivered within 24 hours I am very pleased with my purchase and the delivery time and service of this company will purchase more products from them again thanks Daryl Keenan
Malcolm Rose
Malcolm Rose
20:57 20 Oct 20
Wow I’d like to tell you of our total and absolute satisfaction for the excellent customer service you have provided. So many businesses these days fail miserably and you set the standard high. Well done. Thank you.
Ruby Brown
Ruby Brown
02:58 26 Aug 20
Affordable prices and quick service/delivery!
Gary Jerome
Gary Jerome
23:42 17 Jun 20
First class service once again. They had the product I wanted at a reasonable price and the communication through the process is peerless.If I could give 6 stars I would
Gareth Evans
Gareth Evans
00:58 04 May 20
Placed an order and was shipped the same day. Great communication.
Zim Z
Zim Z
09:44 30 Dec 19
Easy ordering, fast postage & great communication. Really well packaged too. Found online after some Marshall Headphones i had my eye on were out of stock/nowhere to be found up in my native Wellington. Thank you :)
Pete McNae
Pete McNae
18:54 16 Dec 19
Unbelievable response time. It's a week before Christmas and the package I purchased yesterday afternoon is here barely 12 hours later. Great price but, again, customer service is out of this world.
Richard Ngatai
Richard Ngatai
00:41 21 Oct 19
Best customer service I've ever received. Emailed them and was emailed probably about a minute later (a few times this happened) Emails were very friendly and got to the point. I highly recommend buying from Gary Anderson.
Jennie Dean
Jennie Dean
08:22 17 Jul 19
Easy ordering, prompt response to order, prompt postage and delivery, very reasonable price for quality product, one product variation rectified by the Brand Company. Thank you to Kylie. Very happy and would deal with this company again. Wish there were more people like this.
Gerard Fynmore
Gerard Fynmore
21:37 06 Jun 19
Amazing knowledge and service! Their level of customer care is simply outstanding! Even though I live in Hamilton, I will still continue to utilise Gary and his awesome team. Highly recommend if your looking for quality brands and service!
Ruth Copping
Ruth Copping
20:07 03 Apr 19
I love these guys! So pleasant and efficient to deal with. Good courier prices too.
Mattijs Bolijn
Mattijs Bolijn
22:46 12 Sep 18
Bought some Bose headphones from their online store. Easy and quick. Delivered in a couple of days.
Paul Bryant
Paul Bryant
02:53 05 Apr 18
Immediate response to web order. Friendly and efficient email and phone engagement. Item was sent on the same day and arrived in Auckland midday the next day. Altogether very positive e-commerce experience.
Peggy Lana
Peggy Lana
01:50 14 Mar 17
You can't hope for more: Great prices, excellent customer service, fast delivery. Thanks! Any time again.
Tasha Roberts
Tasha Roberts
06:41 28 Feb 17
Excellent store have purchased numerous small and large appliances from the team at Gary Anderson and always been very helpful and friendly to deal with! Always our first stop when we needing to purchase something new 👍
Tina Iggulden
Tina Iggulden
06:10 28 Feb 17
We have purchaced many products from here and always get excellent service from friendly and knowledgeable staff.
See all reviewsWrite a review
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HELP CENTER

  • Audio Jargon
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  • Warranties and Returns
  • Delivery Information
  • Contact Us

CONTACT US

Free Phone: 0800 478373
Phone: 03 445 1339
International: +64 3 445 1339

Address: 52 The Mall, Cromwell, 9310, Central Otago, New Zealand

Email: staff@garyanderson.co.nz

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Menu
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  • Audio
    • Accessories
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    • Home Theatre
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    • Network Streamers
    • Speakers
    • Tuners/Radios
    • Turntables
  • Bose Pro
    • Accessories
    • Amplifiers
    • Bose Computer Speakers
    • Bose Music
    • Bose SoundTouch
    • Brackets & Stands
    • Headphones
    • Home Theatre
    • iPod & Bluetooth Docks
    • Musician/DJ Equipment
    • Speakers
    • Warranty
  • TV
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    • BLU-RAY/DVD
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    • Wine Fridges
    • Microwaves
    • Ovens & Ranges
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    • Rangehood
  • CLEARANCE
0
0 items $0.00
Customer Support 0800 478373
Cromwell 03 445 1339 52 The Mall, Cromwell, 9310, Central Otago, New Zealand staff@garyanderson.co.nz

  • Brands
  • Audio
    • Accessories
    • Amplifiers/Receivers
    • Car Audio
    • CD Players
    • DAC Box
    • DJ Equipment/Instruments
    • Home Theatre
    • iPod & Bluetooth Docks
    • Network Streamers
    • Speakers
    • Tuners/Radios
    • Turntables
  • Bose Pro
    • Accessories
    • Amplifiers
    • Bose Computer Speakers
    • Bose Music
    • Bose SoundTouch
    • Brackets & Stands
    • Headphones
    • Home Theatre
    • iPod & Bluetooth Docks
    • Musician/DJ Equipment
    • Speakers
    • Warranty
  • TV
    • Accessories/Brackets/Stands
    • BLU-RAY/DVD
    • Cabinets
    • Freeview Decoders
    • Projectors & Screens
    • TV
    • TV Sound Systems
  • Headphones
    • In Ear
    • Over Ear/On Ear
    • Wireless
    • Noise Cancelling
  • Home Appliances
    • Coffee Machines
    • Heating/Cooling
    • Kitchen Appliances
    • Vacuum Cleaners
  • Tablets/Cameras/Phones
    • Accessories
    • Adventure/Sports
    • Camcorders
    • Cellphone
    • Digital
    • Other
    • Samsung Tablets
  • Whiteware
    • Cooktops
    • Dishwasher
    • Dryer
    • Fridges & Freezers
    • Wine Fridges
    • Microwaves
    • Ovens & Ranges
    • Washing Machine
    • Rangehood
  • CLEARANCE
  • Contact Us
  • Opening Hours
  • Services
    • Home Audio System Design
    • Bose Custom Install
  • About
    • About Us
    • Customer Feedback
    • Sponsorship
  • Help Centre
    • Audio Jargon
    • Payment Options
    • Warranties and Returns
    • Delivery Information
  • Delivery throughout New Zealand
  • Login / Register

SEARCH

QUESTIONS?

If you have any questions, please contact our Cromwell team so that we can assist.

CONTACT US

OPENING HOURS

Monday – Friday: 09:00 – 17:30
Saturdays: 10:00 – 14:30
Sundays: Cycling (closed)

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